Effective Date: September 9, 2025

IllumiConn (“we,” “our,” or “us”) operates the https://illumiconn.com/ website (the “Service”).

This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal data when you use our Service and
the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, 

Definitions

• Service:
  The https://illumiconn.com/ website  operated by IllumiConn.
• Personal Data: Data about a living individual who can be identified from that data, either alone or when combined with other information.
• Usage Data: Data collected automatically, either from the use of the Service or from the Service infrastructure itself (e.g., duration of a page visit). 
• Cookies: Small files stored on your device (computer or mobile device).
• Data Controller: A person or entity that determines the purposes and means of processing personal data. For this Privacy Policy, IllumiConn is the Data Controller.
• Data Processors (or Service Providers): Individuals or entities that process data on behalf of the Data Controller.
• Data Subject (or User): Any living individual using our Service who is the
  subject of Personal Data.

Information Collection and Use

We collect various types of information to provide and improve our Service.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide personally identifiable information, such as:

• Email address
• First and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Organization
• Cookies and Usage Data

We may use this information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt out at any time by using the unsubscribe link in our communications.

Usage Data

We may also collect information about how the Service is accessed and used. This includes:

• IP address
• Browser type and version
• Pages visited
• Time and date of visits
• Time spent on pages
• Unique device identifiers and diagnostic data

Tracking & Cookies Data

We use cookies and similar technologies to track activity and store information.

Examples:

• Session Cookies: To operate our Service
• Preference Cookies: To remember your settings
• Security Cookies: For security purposes You can instruct your browser to refuse cookies or alert you when one is being sent. Please note, some features of the Service may not work properly if you disable cookies.

Use of Data

IllumiConn uses collected data for:

• Providing and maintaining the Service
• Notifying you about changes
• Allowing participation in interactive features
• Providing customer support
• Analyzing usage to improve Service
• Monitoring 
• Service performance
• Detecting, preventing, and resolving technical issues
• Sending marketing or promotional materials unless you opt out

Legal Basis for Processing Personal Data (GDPR)

If you are located in the European Economic Area (EEA), IllumiConn may collect and use your data based on the following legal grounds:

• To perform a contract
• You’ve given us consent
• Our legitimate interests are not overridden by your rights
• To comply with legal obligations

Retention of Data

We retain Personal Data only as long as needed to:

• Fulfill the purposes in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Usage Data may be retained longer when used to improve security or functionality.

Transfer of Data

Your information, including Personal Data, may be transferred to—and maintained on—computers outside your jurisdiction. If you’re outside the U.S. and provide data to us, your data will be transferred to and processed in the U.S.

We will take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Data

We may disclose your data:

• To comply with legal obligations
• To protect our rights or property
• To investigate misconduct
• To protect the safety of users or the public
• To avoid legal liability

Security of Data

We take data security seriously. However, no method of transmission or storage is 100% secure. We use commercially acceptable means to protect your Personal Data but cannot guarantee absolute security.

Do Not Track (CalOPPA)

Our Service does not respond to Do Not Track (DNT) signals. You can enable or disable DNT in your browser settings.

Your GDPR Rights (EEA Residents)

If you are in the EEA, you have rights to:

• Access, update, or delete your data
• Correct inaccurate or incomplete data
• Object to processing
• Restrict how your data is used
• Receive a copy of your data (data portability)
• Withdraw consent

We may require identity verification before processing such requests. You may also contact your local Data Protection Authority.

Service Providers

We may use third parties to:

• Facilitate or operate our Service
• Perform Service-related tasks
• Help us analyze usage patterns 
• These providers only use your data for their assigned tasks and must protect that data.

• Google Analytics
• Google Ads (AdWords)
• LinkedIn

Each platform offers its own opt-out tools, detailed in the original policy.

Links to Other Sites

We may link to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children’s Privacy

Our Service does not target individuals under age 18. We do not knowingly collect data from children. If we learn we have, we will delete
it.

Changes to This Policy

We may update this policy occasionally. When we do:

• We’ll post changes here
• We’ll update the “effective date” at the top

Contact Us

If you have any questions, us at: https://illumiconn.com/contact/